doyanbola Platform Privacy Notice

This page describes what we collect when you use doyanbola and how we keep that data protected. We've written it in plain language so you understand exactly what happens to your email address, ID number, payment details, and betting history — not buried in legal jargon, but clearly stated. When you access doyanbola on your phone or desktop, you're trusting us with personal information, and we take that responsibility seriously.

We collect data for two reasons: to verify your identity (required by Indonesian anti-money-laundering law) and to process your deposits and withdrawals. Everything else — your betting history, your balance, your game activity — stays on our encrypted servers and is never shared with third parties except where we're legally obligated to report suspicious activity to authorities. You have the right to request what data we hold and to ask us to delete it under the conditions set out below.

Our privacy practice reflects doyanbola's commitment to transparency. We don't sell your data. We don't share your details with marketing companies. We don't use your information to build profiles for outside parties. Read on to understand exactly what we do.

What We Collect on doyanbola

When you register for a doyanbola account, we collect: your full name, email address, phone number, date of birth, and national ID number. These are mandatory to create your account. We also collect your physical address, banking details (your account number and bank name), and payment wallet identifiers (for DANA, e-wallet, mobile banking, local payment, or online payment). During KYC verification, you upload a photo of your ID document, which we store temporarily during review and then delete after approval.

As you use doyanbola, we collect behavioral data: which games you play, how much you bet, when you log in, which device you use (Android or iOS), and your IP address. We also collect data about payments — deposit amounts, withdrawal amounts, the payment method used, and timestamps. This data is used to detect fraud, comply with regulations, and improve our platform. We do not use it to build advertising profiles.

How we use your data on doyanbola

We use your personal information for: account creation and verification, payment processing (deposits and withdrawals), KYC compliance, fraud prevention, and customer support. When you contact doyanbola's help team, we use your email and account history to assist you. We use your payment details only to process transactions — we never charge your card or wallet without your explicit request. We use your IP address and login patterns to detect unauthorized access and prevent account takeover.

We retain your data for as long as your account is active, plus 7 years after closure, to comply with Indonesian financial regulations and to investigate disputes. After 7 years, we delete your data unless law requires us to keep it longer. You can request account deletion at any time through our support team; we will close your account and schedule your data for deletion after the 7-year retention window.

Your Rights and Our Commitments on doyanbola

You have the right to request what personal data we hold about you. Contact doyanbola support via the Help menu or email, and we'll provide a copy of your data. You can request corrections if information is inaccurate — for example, if your address changed. You can request deletion of non-essential data (such as payment history) while your account remains open, though we may retain a minimal record for compliance. You can withdraw consent for marketing communications at any time, though doyanbola does not send unsolicited marketing emails.

We use encryption (SSL/TLS) for all data in transit. Your passwords are hashed, not stored in plain text. Payment details are tokenized — we store only a reference, not your full card or wallet credentials. When you deposit via DANA, e-wallet, or mobile bankingwe authenticate through the payment provider's API and store only a token. We do not access your wallet login or card number directly.

Third-party processors and legal compliance

We share data only with: payment processors (to settle deposits and withdrawals), cloud infrastructure providers (who host our servers), and where required by law, Indonesian financial authorities (for AML compliance), and law enforcement (if legally compelled). We do not share doyanbola account data with advertising networks, data brokers, or third-party analytics companies for their own commercial use.

If we are legally required to disclose your data to a government agency or law enforcement, we will inform you of the request unless doing so is prohibited by law. If you believe your privacy rights have been violated, you may lodge a complaint with the Indonesian Data Protection Authority or contact doyanbola support to discuss the issue.

Cookies and local storage on doyanbola

We use cookies to keep you logged in and to remember your settings (such as language and notification preferences). We do not use cookies to track you across other websites. Your browser stores a session token locally when you log in on iOS or Android; this allows you to stay logged in and access your account on your phone. You can clear this token by logging out or by clearing your browser's cache. We do not use tracking pixels or third-party cookies.

If you have questions about our privacy practices, contact doyanbola support through the Help menu in your account or email us directly. We will respond within the timeframe posted in your account settingsOur privacy policy may change as we adapt to new regulations or improve our platform; we will notify you of material changes and ask for your consent if required by law. This policy was last updated in 2025 and applies to all users accessing doyanbola from supported jurisdictions.